Franchise Manager job at Next Media | Apply Now

Key Duties and Responsibilities:

Franchise Operations Management:

• Oversee the day-to-day operations of franchise products, ensuring that all franchise activities align with company standards and expectations.

• Ensure consistent product availability and quality at all franchise locations.

Point of Contact:

• Serve as the primary liaison between the manufacturer, distributor, and Next Media to ensure seamless communication and operational efficiency.

• Coordinate with stakeholders to address and resolve operational or product-related issues.

Product Management:

• Monitor the performance of franchise products, ensuring alignment with market demand and company goals.

• Work closely with manufacturers to maintain product quality, specifications, and delivery schedules.

Sales and Commercial Targets:

• Set, monitor, and achieve sales and revenue targets for franchise operations.

• Work with sales teams and franchise partners to develop and implement strategies to drive sales growth and maximize profitability.

• Conduct market analysis to identify opportunities for growth and implement strategies to capitalize on these opportunities.

Distributor Management:

• Build and maintain relationships with distributors to ensure the timely and efficient delivery of products to franchisees.

• Address any logistical challenges or supply chain disruptions in collaboration with distributors.

Brand and Quality Control:

• Ensure that all franchise products meet the brand standards and quality benchmarks set by Next Media.

• Conduct regular reviews of franchise operations to ensure adherence to product guidelines, marketing strategies, and branding consistency.

Franchisee Support:

• Provide support and guidance to franchisees regarding product updates, pricing strategies, and operational procedures.

• Assist franchisees in addressing any challenges related to product availability, quality control, and customer satisfaction.

Contract and Compliance Management:

• Ensure all franchise agreements are adhered to by franchisees, manufacturers, and distributors.

• Oversee compliance with legal, regulatory, and company standards.

Reporting and Analysis:

• Monitor and report on franchise product performance metrics such as sales volume, customer feedback, and inventory management.

• Use data to make informed decisions to optimize product distribution, pricing, and overall franchise performance.