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Food and Beverage Manager job at Latitude Hotels | Apply Now

Are you looking for Management jobs in Uganda 2024 today? then you might be interested in Food and Beverage Manager job at Latitude Hotels

Kampala, Uganda

Full Time

Deadline: 

27 Nov 2024

About the Organisation

We are more than just a hotel with 47 guest rooms and suites, a 24-hour front desk, and fast airport transfers. We are two restaurants and three bars with culinary delights and a wide variety of drinks from all corners of the world.We are a haven for relaxation and fitness through our spa, gym and swimming pools. We are a socialising and networking centre with lounges, rooftop bar, private dining and entertaining spaces, and a calendar filled with music, art, fashion and business events. We are a co-working hub with private workspaces, meeting and conference rooms. A unique African lifestyle hospitality, blending modern urban Africa with a cosmopolitan twist.

The Latitude Hotels group is a unique African lifestyle hospitality brand based in urban environments across the continent. As well as hotels, the group offers members clubs, workspaces, spa, gym and conferencing facilities. With best practice sustainability, we marry the very best of the local communities in which we are based, with all the conveniences a traveller would expect at home.

Job Title

Food and Beverage Manager job at Latitude Hotels

Latitude Hotels

Job Description

Job Title: Food and Beverage Manager

Organisation: Latitude Hotels

Duty Station:  Kampala, Uganda

Reports To: General Manager

Job Type: Full-Time


The Food and Beverage (F&B) Manager is responsible for overseeing all food and beverage operations within an establishment, ensuring high-quality service, profitability, and customer satisfaction. This role involves managing staff, budgets, menus, and overall operations to maintain standards and exceed guest expectations.

Duties, Roles and Responsibilities

  1. Operational Management

    • Plan, organize, and supervise the daily operations of food and beverage outlets, including restaurants, bars, banquets, and room service.

    • Ensure the smooth execution of food and beverage services in line with company standards.

    • Monitor inventory levels and coordinate procurement to maintain consistent stock of food, beverages, and supplies.

  2. Staff Management

    • Recruit, train, and manage food and beverage staff, including chefs, servers, and bartenders.

    • Develop staff schedules and allocate tasks to ensure efficiency.

    • Conduct regular performance evaluations and provide coaching to enhance employee skills and morale.

  3. Menu Development

    • Collaborate with chefs and bartenders to design appealing and cost-effective menus.

    • Introduce seasonal or promotional menu items to boost sales.

    • Ensure all menu items meet quality, presentation, and safety standards.

  4. Customer Service Excellence

    • Monitor customer satisfaction by addressing complaints, feedback, and suggestions promptly.

    • Ensure a welcoming atmosphere and personalized service to enhance guest experiences.

    • Regularly review customer feedback and implement strategies to improve services.

  5. Financial Management

    • Prepare and manage budgets for the food and beverage department.

    • Analyze financial reports, monitor sales, and control costs to achieve profitability targets.

    • Implement cost-control measures, including waste reduction and efficient resource allocation.

  6. Health and Safety Compliance

    • Enforce hygiene, sanitation, and food safety standards in compliance with regulations.

    • Conduct regular inspections to ensure cleanliness and adherence to safety protocols.

    • Train staff on proper food handling and safety procedures.

  7. Marketing and Promotions

    • Develop and execute marketing strategies to attract more patrons to the food and beverage outlets.

    • Organize events, theme nights, or special promotions to boost sales and engagement.

    • Collaborate with the marketing team to enhance the visibility of F&B services.

  8. Reporting and Analysis

    • Prepare and present periodic performance reports to senior management.

    • Use sales and feedback data to identify trends, make forecasts, and plan future improvements.


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Qualifications, Education and Competencies

Education: 

  • Bachelor’s degree in Hospitality Management, Business Administration, or a related field.


Experience: 

  • At least 3-5 years of experience in food and beverage management in an international five-star hotel, preferably in a hospitality or catering environment.


Skills:

  • Strong leadership and team management abilities.

  • Excellent communication, organizational, and problem-solving skills.

  • In-depth knowledge of food and beverage trends, operations, and regulations.

  • Proficiency in budgeting, financial analysis, and inventory management software.

  • Customer-focused mindset with the ability to handle complaints professionally.


Work Environment:

This role requires a mix of office work and hands-on involvement in food and beverage service areas. Flexibility in working hours, including evenings, weekends, and holidays, is essential.


Performance Metrics:

  • Achievement of sales and profitability targets.

  • High customer satisfaction scores.

  • Staff performance and retention.

  • Compliance with health and safety standards.

How to Apply

Send a cover letter, CV & supporting documents to 0hr3@thelatitudehotels.com


Deadline: 27th November 2024.

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