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Direct Sales Representative job at KCB Bank Uganda Limited | Apply Now

Are you looking for Sales jobs in Uganda 2025 today? then you might be interested in Direct Sales Representative job at KCB Bank Uganda Limited

Kampala, Uganda

Full Time

Deadline: 

14 Apr 2025

About the Organisation

KCB Bank Uganda is a leading financial institution dedicated to providing innovative banking solutions that empower individuals, businesses, and communities to achieve their financial goals. Known for its strong reputation and a legacy of excellence in customer service, KCB Bank Uganda is recognized for its commitment to driving economic growth and financial inclusion across Uganda.

The bank fosters a collaborative and dynamic work culture that encourages employee development, inclusivity, and professional growth, offering competitive benefits and opportunities to work in various roles, from banking operations to digital innovation. With a strong presence in Uganda since 1997, the bank has evolved into a key player in the Ugandan banking sector, constantly adapting to meet the needs of an increasingly digital economy.

KCB Bank Uganda’s business model focuses on providing accessible and personalized financial services, from retail banking to corporate solutions, while leveraging technology to enhance service delivery and customer experience. The bank operates across a wide network of branches and digital platforms, ensuring easy access to banking services for both urban and rural customers.

Guided by core values of integrity, customer-centricity, teamwork, and excellence, KCB Bank Uganda is dedicated to corporate social responsibility, supporting various initiatives focused on education, health, financial literacy, and community empowerment. For more information, visit their official website at www.kcbgroup.com.

Job Title

Direct Sales Representative job at KCB Bank Uganda Limited

KCB Bank Uganda Limited

Job Description

Job Title:  Direct Sales Representative

Organisation: KCB Bank Uganda Limited

Duty Station: Kampala, Uganda

Duties, Roles and Responsibilities

  • Source and Manage client relationships and accounts to minimize attrition.

  • Sourcing for new personal banking business opportunities in coordination with the sales team and other units.

  • Adherence to KYC and AML policies and procedures.

  • Cross sell bank products including assets, liability and electronic banking products

  • Sales calls and market intelligence gathering

  • Receive and escalate both verbal and written customer complaints.

  • Any other duties that may be allocated from time to time.

  • Risk profiling of potential clients and ensure adherence to KYC and AML policies and procedures

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SERVICES

COMMERCIAL

SERVICES

INDUSTRIAL

SERVICES

RESIDENTIAL

SERVICES

COMMERCIAL

SERVICES

INDUSTRIAL

SERVICES

RESIDENTIAL

SERVICES

COMMERCIAL

SERVICES

COMMERCIAL

SERVICES

COMMERCIAL

SERVICES

COMMERCIAL

SERVICES

INDUSTRIAL

SERVICES

RESIDENTIAL

Qualifications, Education and Competencies

  • A degree or post graduate degree (Business and/or Finance related)

  • Good understanding of banking products, policies and procedures.

  • Sound knowledge of the KCB bank products and processes such as account opening and documentation.

  • Credit knowledge including understanding and interpretation of financial statements.

  • Understanding of behavior and application scoring systems and how to use relevant scoring software.

  • Understanding risk management principles, credit scoring principles and procedures.

  • Understanding of competitors and their products and services

  • Attend relevant courses and e-learning sessions.

  • Good understanding of existing customer profiles.

  • The candidate should possess the following interpersonal competencies:

  • Organized, proactive, Innovative, reliable, empathetic, persuasive, good team player, decisive, result oriented, energetic, active, with integrity and culturally sensitive.

How to Apply

If you believe you can clearly demonstrate your abilities to meet the criteria given above, please log in to our Recruitment portal at the Apply Button and submit your application with a detailed CV.


Deadline: 12th April 2025

Note: Qualified candidates with disability are encouraged to apply. Only short-listed candidates will be contacted.



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