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Digital Communications Lead job at Equity Bank Uganda Limited | Apply Now
Are you looking for Communications jobs in Uganda 2025 today? then you might be interested in Digital Communications Lead job at Equity Bank Uganda Limited
Kampala, Uganda
Full Time
About the Organisation
Equity Bank Uganda Limited, is a commercial bank in Uganda. It is licensed by the Bank of Uganda, the central bank and national banking regulator.
Equity Bank is one of the fastest growing banks in Uganda, with a large network of 50 branches, 7,000+ EquiDuukas, 1,279 POS Terminal and 50+ ATMs spread across the country. 25 of these branches are located in Central and greater Kampala, serving over 1,800,000 customers. The Bank has deployed a number of Alternate Business Channels to enhance its product and service delivery. These include: Internet Banking, Eazzy 247- a mobile banking service, Point of Sales (POS) machines as well as partnerships with major telecom companies.
The Bank has adopted the Group approach of financial inclusion by opening its doors to customers across the financial pyramid. On the back of the Group technological advances, Equity Uganda is now recognized as a key enabler to driving inclusion and innovation through strategic partnerships with telecoms, utility companies, local government, religious bodies, and third- tier financial institutions.
The partnership with the entities above has enabled Equity Bank Uganda to grow through technology adoption, faster access to finance and improved play in the growing cross-border opportunities following the recent revitalization of the East Africa Community (EAC). The Bank plays a pivotal role in facilitating trade by providing a gateway from Kenya to the quickly growing economies of Rwanda, Burundi, Democratic Republic of Congo and South Sudan. Improved performance and growth has resulted in improved customer relationships and better regulatory ratings.
Equity Bank Uganda Limited is a major contributor to Uganda’s job market as it currently employs over 2,000 members of staff. It won the Uganda Investment Authority “Employer of the Year Award" in 2010 and is among the top Ten Banks in Uganda in terms of profitability and customer deposits as at 2015.
Job Title
Digital Communications Lead job at Equity Bank Uganda Limited
Equity Bank Uganda Limited
Job Description
Job Title: Digital Communications Lead
Organisation: Equity Bank Uganda Limited
Duty Station: Kampala, Uganda
Reports to: Manager Corporate Communications
Duties, Roles and Responsibilities
Oversee the creation, curation, and scheduling of engaging content across all social media platforms.
Plan, execute, and optimize multi-channel digital campaigns including SEO, email marketing, social media advertising, and display advertising.
Maintaining internal and external digital corporate communications platforms, working to make sure they are secure, accurate, and have the best possible user experience
Provide oversight and editorial rigour for social, blog and other digital content to make sure it is engaging, effective and builds brand reputation
Monitor digital marketing trends and apply insights to enhance campaign performance and return on investment.
Implement innovative and scalable growth strategies tailored to online audiences.
Manage geo-targeted and internet marketing initiatives to improve reach and relevance.
Track and report on performance metrics for all digital campaigns and platforms.
Collaborate with the Customer Experience (CEXP) team to monitor the Voice of the Customer and assess the impact of product offerings through digital channels.
Innovate content formats and distribution tactics to increase engagement, reach, and value across platforms.
Produce regular social media performance reports through data collection, analysis, and insights sharing.
Supervise, assign, and evaluate activities of contracted social media influencers.
Manage relationships with influencers, digital agencies, and other external vendors to ensure brand alignment and performance.
Perform other duties and special assignments as delegated by the Marketing Manager.
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
SERVICES
COMMERCIAL
SERVICES
COMMERCIAL
SERVICES
COMMERCIAL
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
Qualifications, Education and Competencies
Bachelor’s degree in marketing, Business, Communications, or a related field from a recognized institution.
Additional certifications in digital marketing, SEO/SEM, or social media strategy are an added advantage.
Minimum of 3 years of experience in a similar digital marketing role, preferably in banking, telecom, or other service-oriented sectors.
Solid experience in B2C digital marketing; B2B experience is an added advantage.
Strong expertise in social media management, analytics tools, and online engagement strategies.
Excellent communication, writing, and presentation skills.
Strong analytical and problem-solving abilities with a data-driven approach to decision-making.
Ability to work independently, prioritize tasks, and thrive in a fast-paced, matrixed organization.
Capable of influencing and aligning cross-functional teams and stakeholders at different organizational levels.
Proven track record in digital strategy development and stakeholder management.
How to Apply
If you believe you can clearly demonstrate your abilities to meet the criteria given above, please submit your job application cover letter along with a detailed resume, copies of the relevant certificates and testimonials in a single PDF file format, quoting the respective Job title in the subject field to recruitment@equitybank.co.ug
Deadline: 13th April 2025.
NB: Only short-listed candidates will be contacted.
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