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Kampala, Uganda
Full-time
Deadline:
22 Nov 2023
About the Organisation
Airtel Uganda Limited is a mobile communications and information technology services provider in Uganda. The company also offers mobile funds transfer and banking services known as Airtel Payments Bank. Airtel Uganda Limited is a subsidiary of Airtel Africa
Job Title
Data Manager job at Airtel Uganda
Job Description
To grow and maintain existing data customers as well as implement and ensure that the Data products are as per the agreed marketing submissions in respect to tariffs, product performance and customer experience so as to increase data revenue through increasing and retaining data subscribers.
Duties and Responsibilities
Key Deliverables
Increase Data Revenue Market Share.
Continually review the current product portfolio and ensure that it is in line with market trends and implement changes as per the agreed strategy.
Leverage market research & get consumer insights into data consumer behavior and preferences to drive future promotions.
Monitor and track data initiatives and take remedial action where activities are off target.
Launch initiatives to acquire Data revenue earning customers.
Conduct feedback sessions with internal and external customers on the performance of Data Products.
Carry out daily revenue trends analysis and reporting to identify possible revenue enhancements.
Monitor the post-launch performance of products in relation to generated revenue and customer satisfaction.
Carry out customer surveys and engagements with the outbound teams.
Manage the data portfolio tariff master.
Work hand in hand with Customer care to confirm understanding of new products and address customer complaints.
Support the head of data in planning for the revenue and subscribers as per the Annual Operating Plan.
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
SERVICES
COMMERCIAL
SERVICES
COMMERCIAL
SERVICES
COMMERCIAL
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
Qualifications and Competencies
Ideal Candidate
Bachelor’s Degree in relevant field
Minimum of 3-5 years’ experience in a marketing position, with a focus on product development.
Experience of Telecommunications Industry or FMCG marketing environment is an added advantage
Passionate about Technology and Digitalization
Able to operate in a performance driven organization
Strong ethics, hands on approach
Motivated, flexible and decisive with ability to convince and align groups with divergent views
Customer focused
Business awareness
Strong analytical and strategic skills
Excellent planning and organizational skills
Excellent interpersonal skills
Sets high personal standards and is goal oriented
Excellent communications skills, both orally and in writing
Excellent presentation skills
Please note
Attach copies of all academic documents.
Soliciting of influence of any nature will lead to an automatic disqualification.
We regret that only shortlisted candidates will be contacted. Applicants who do not hear from us within 1 week from the closing date should consider their applications unsuccessful.
How to Apply
Interested Candidates are invited to submit their applications to the email address below.
Please attach your CV, academic qualifications and day phone contact.
Send Email to: vacancies@ug.Airtel.com and clearly indicate the email subject as Data Manager.
Closing date: 22nd November 2023
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