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Customer Service Representative job at Double Q Company Limited | Apply Now

Are you looking for Customer Service jobs in Uganda 2025 today? then you might be interested in Customer Service Representative job at Double Q Company Limited

Kampala, Uganda

Full Time

Deadline: 

31 Mar 2025

About the Organisation

We are pleased to offer you high-quality spare parts and accessories for heavy machines and trucks from all world-leading manufacturers

Double Q Company Limited is a provider of heavy transport solutions, including trucks and excavators, with an extensive product-related service offering that includes: vehicle financing, insurance, GPS and rental services. Double Q Co. Ltd is the leading and authorized distributor of SINOTRUK and XCMG road equipment, as well as spare parts and accessories for heavy machines and trucks in Uganda. This includes trucks, mobile cranes and excavators, as well as product related service offerings such as: vehicle financing, insurance, GPS and rental services to enable our clients to focus on their core business.

Job Title

Customer Service Representative job at Double Q Company Limited

Double Q Company Limited

Job Description

Job Title:   Customer Service Representative

Organisation: Double Q Company Limited

Duty Station:  Kampala, Uganda

Duties, Roles and Responsibilities

  • Respond to customer inquiries via phone or in person

  • Build and maintain positive relationships with customers to enhance loyalty

  • Maintain accurate records of customer interactions and transactions.

  • Generate reports on customer inquiries, complaints, and resolutions.

  • Detailed Job description will be shared with the candidate

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SERVICES

COMMERCIAL

SERVICES

INDUSTRIAL

SERVICES

RESIDENTIAL

SERVICES

COMMERCIAL

SERVICES

INDUSTRIAL

SERVICES

RESIDENTIAL

SERVICES

COMMERCIAL

SERVICES

COMMERCIAL

SERVICES

COMMERCIAL

SERVICES

COMMERCIAL

SERVICES

INDUSTRIAL

SERVICES

RESIDENTIAL

Qualifications, Education and Competencies

  • Bachelor’s degree in a related field.

  • Previous experience in customer service, call center or a related role is preferred

  • Excellent interpersonal skills.

  • Strong problem solving and conflict resolution abilities.

  • Ability to multitask and work in a fast paced environment

How to Apply

All candidates should send their applications and CV to miria@doubleq.co.ug

Deadline: 31st March 2025



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