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Customer Service Representative job at Double Q Company Limited | Apply Now
Are you looking for Customer Service jobs in Uganda 2025 today? then you might be interested in Customer Service Representative job at Double Q Company Limited
Kampala, Uganda
Full Time
About the Organisation
We are pleased to offer you high-quality spare parts and accessories for heavy machines and trucks from all world-leading manufacturers
Double Q Company Limited is a provider of heavy transport solutions, including trucks and excavators, with an extensive product-related service offering that includes: vehicle financing, insurance, GPS and rental services. Double Q Co. Ltd is the leading and authorized distributor of SINOTRUK and XCMG road equipment, as well as spare parts and accessories for heavy machines and trucks in Uganda. This includes trucks, mobile cranes and excavators, as well as product related service offerings such as: vehicle financing, insurance, GPS and rental services to enable our clients to focus on their core business.
Job Title
Customer Service Representative job at Double Q Company Limited
Double Q Company Limited
Job Description
Job Title: Customer Service Representative
Organisation: Double Q Company Limited
Duty Station: Kampala, Uganda
Duties, Roles and Responsibilities
Respond to customer inquiries via phone or in person
Build and maintain positive relationships with customers to enhance loyalty
Maintain accurate records of customer interactions and transactions.
Generate reports on customer inquiries, complaints, and resolutions.
Detailed Job description will be shared with the candidate
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
SERVICES
COMMERCIAL
SERVICES
COMMERCIAL
SERVICES
COMMERCIAL
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
Qualifications, Education and Competencies
Bachelor’s degree in a related field.
Previous experience in customer service, call center or a related role is preferred
Excellent interpersonal skills.
Strong problem solving and conflict resolution abilities.
Ability to multitask and work in a fast paced environment
How to Apply
All candidates should send their applications and CV to miria@doubleq.co.ug
Deadline: 31st March 2025
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