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Customer Service Executive job at Mukwano Industries Uganda Ltd | Apply Now
Are you looking for Customer Service jobs in Uganda 2025 today? then you might be interested in Customer Service Executive job at Mukwano Industries Uganda Ltd
Kampala, Uganda
Full Time
About the Organisation
Mukwano Industries Uganda Limited is a leading Ugandan conglomerate with a mission to provide high-quality consumer goods and services that meet the needs of its diverse customer base, while contributing to the economic development of the country. Known for its reputation for excellence, reliability, and innovation, Mukwano is recognized as a key player in Uganda’s manufacturing sector, with a strong presence in the production of food, personal care products, and industrial chemicals. The company fosters a positive and inclusive work culture that emphasizes teamwork, integrity, and continuous learning, offering employees ample opportunities for professional growth, competitive compensation, and flexible work arrangements.
Since its founding in 1986, Mukwano has grown from a small family-owned business to one of Uganda’s largest industrial players, evolving through strategic investments, diversification, and adoption of cutting-edge technologies. Its business model focuses on integrating sustainable production practices, efficient supply chain management, and market responsiveness to maintain its competitive edge in the region. Operating across Uganda with a growing footprint in East Africa, Mukwano is committed to core values of quality, innovation, integrity, and customer satisfaction, while actively contributing to the community through corporate social responsibility initiatives such as education, environmental conservation, and healthcare programs. For more information, visit www.mukwano.com.
The Mukwano Group of Companies is the leading manufacturer of Fast Moving Consumer Goods (FMCG) in the Great Lakes region, producing a wide range of market leader brands in soaps, edible cooking oils and fats, detergents, beverages, personal care products and plastics.
Job Title
Customer Service Executive job at Mukwano Industries Uganda Ltd
Mukwano Industries Uganda Ltd
Job Description
Job Title: Customer Service Executive (Fresher Diploma Jobs)
Organisation: Mukwano Industries Uganda Ltd
Duty Station: Kampala, Uganda
Duties, Roles and Responsibilities
Reporting To Outlet Sales Manager, The Successful Candidate Will.
Analyze and check all customer orders provided by sales section.
Coordinate with the manufacturing department on products required.
Generate customer sales orders and ensure timely loading processes.
Ensuring accurate and timely billing of customer orders.
Coordinating with sales team about stock status reports / updates.
Take custody of keeping and filling all records confidentially.
Oversee data entry in the enterprise resource application database.
Print customer’s orders and follow up with dispatch section on all related roles including stock verification.
Execute all administrative roles related to the job accordingly.
In liaison with Sales team, prepare daily and weekly activity / stock reports for submission to the Outlet Sales Manager.
Make customer invoices and print customer orders.
Any other duties assigned by the Outlet Sales Manager.
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
SERVICES
COMMERCIAL
SERVICES
COMMERCIAL
SERVICES
COMMERCIAL
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
Qualifications, Education and Competencies
Higher Diploma or bachelor’s degree in commerce, Business Administration or any other related field.
At least 2 years of relevant experience is required.
Skills & Professional Attributes Required
Computer literate.
Excellent customer service skills.
Excellent interpersonal and communication skills.
Enjoy rapport building and customer interaction.
Professionalism and confident.
Target driven and self-motivated.
Strong persuasive skills.
Able to work in a highly dynamic environment and able to multi-task
How to Apply
All candidate should apply online at the Apply Button below
Deadline: 6th February 2025
NB: Only shortlisted candidates will be communicated with after the closing date. Any form of canvassing is strictly prohibited. All successful candidates will be offered a competitive remuneration package and benefits.
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