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Customer Service Coordinator – After Hours job at Siemens Healthineers | Apply Now
Are you looking for Remote Administrative jobs in 2025 today? then you might be interested in Customer Service Coordinator – After Hours job at Siemens Healthineers
Remote, OR, USA
Full Time
About the Organisation
Siemens Healthineers is a global leader in medical technology with over 73,000 employees across more than 70 countries. The company is dedicated to pioneering breakthroughs in healthcare for everyone, everywhere, sustainably. Siemens Healthineers fosters an inclusive and inspiring work environment that supports professional growth and values diversity.
Job Title
Customer Service Coordinator – After Hours job at Siemens Healthineers
Siemens Healthineers
Job Description
The Customer Service Coordinator plays a vital role in end-to-end planning and deployment of field service resources in a dynamic environment. The role requires strong critical thinking and communication skills to manage service priorities and customer interactions. The successful candidate will collaborate with field teams and management to optimize service delivery and uphold high standards of customer satisfaction.
Duties, Roles and Responsibilities
Own and manage end-to-end planning for allocation and deployment of field resources.
Ensure timely delivery of customer service commitments.
Manage customer communications throughout service events.
Apply service prioritization logic aligned with customer agreements.
Coordinate with field management to deploy resources effectively.
Utilize influencing and collaborative skills to ensure alignment with organizational goals.
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
SERVICES
COMMERCIAL
SERVICES
COMMERCIAL
SERVICES
COMMERCIAL
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
Qualifications, Education and Competencies
Bachelor’s degree or equivalent experience.
Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint).
Knowledge of SAP is preferred but not mandatory.
Strong written and verbal communication skills.
Ability to manage complex projects and determine critical paths.
Customer service orientation and team collaboration skills.
Experience in medical device or healthcare industry preferred.
Flexibility to work non-standard hours including weekends.
How to Apply
ONLINE APPLICATION ONLY!
Interested candidates are advised that applications for this position must be submitted online. To apply, please click on the "Apply" button below.
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