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Kampala, Uganda
Full-time
About the Organisation
Launched in 2006, BRAC Uganda has become one of the largest and most impactful non-governmental development organizations in the country. Serving as a powerful catalyst for change, BRAC Uganda empowers individuals living in poverty by creating numerous opportunities for them to unlock their potential and transform their lives. The organization is renowned for its ability to develop, test, refine, and rapidly scale innovative ideas in a cost-efficient manner while maintaining the highest standards of quality. BRAC Uganda’s comprehensive approach encompasses six key programs across critical thematic areas: Health, Education, Ultra-Poor Graduation, Emergency Preparedness and Response, Empowerment and Livelihood for Adolescents, and Financial Inclusion.
Job Title
Customer relationship officers job at BRAC Uganda Bank Ltd
Job Description
Customer Relationship Officers Reports to: Satellite Manager
Duties and Responsibilities
Maximize cross-selling opportunities for the benefit of the satellite and the bank in an in an effective. and efficient manner.
Monitor and review individual loan portfolio on a daily basis to evaluate the quality and performance.
Ensuring growth of the loan book and portfolio. quality within the service territory.
Drive customer recruitment, timely loan processing, accurate underwriting, timely reporting and loan recovery to ensure the overall quality growth of BUBL's portfolio.
Spearhead the BUBL's expansion at service territory level resulting into quantifiable business growth in line with the BUBL objectives.
Drive deposit mobilization strategy and plans to impact; the deposit base, Grow customer numbers, Relationship management, Customer Experience, delivery channels
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
SERVICES
COMMERCIAL
SERVICES
COMMERCIAL
SERVICES
COMMERCIAL
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
Qualifications and Competencies
Required Qualifications and Skills
Bachelor's degree from a recognized University
Minimum is a Diploma
SKILLS:
Networking skills
Negotiation and relationship management skills Effective communication skills
Ability to lead people in multidisciplinary /multicultural team setting
Time management and adherence to timeliness. Analytical skills
Report writing skills
How to Apply
Interested candidates should email their application letter, Curriculum Vitae, and copies of relevant academic documents, IN PDF FILE mentioning the job title as the subject matter to recruitment.bracugandabankltd@brac.net NOT later than Monday 5th February, 2024. All applications should be addressed to the Head Human Resource BRAC Uganda Bank Ltd.
Note: Only shortlisted candidates will be contacted.
Brac Uganda Bank Ltd is regulated by Bank of Uganda and Customer deposits are protected by the Deposit Protection Fund of Uganda upto UGX: 10 Million, terms & Conditions apply.
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