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Customer Relationship Manager job at Aitenga Women Empowerment Organization | Apply Now
Are you looking for customer relation jobs in Uganda 2025 today? then you might be interested in Customer Relationship Manager job at Aitenga Women Empowerment Organization
Kampala, Uganda
Full Time
About the Organisation
Aitenga Women Empowerment Organisation is a dynamic and visionary entity committed to uplifting women and transforming communities through sustainable initiatives and skill-building programs, earning widespread recognition for its impactful advocacy and innovative approach to social change.
Established from grassroots activism and evolved into a respected leader in the empowerment sector, the organisation champions a work culture rooted in inclusivity, continuous learning, and mutual support, offering diverse job opportunities and flexible work arrangements that nurture professional growth and personal development. With a business model that leverages creative partnerships and community engagement to drive measurable outcomes, Aitenga extends its influence across multiple regions, firmly anchored by core values of integrity, resilience, and equity.
Dedicated to corporate social responsibility, it actively spearheads projects that enhance local livelihoods, promote education, and foster sustainable development, reinforcing its mission to empower women and catalyse transformative change. For more information, visit [Company Website].
Job Title
Customer Relationship Manager job at Aitenga Women Empowerment Organization
Aitenga Women Empowerment Organization
Job Description
The Customer Relationship Manager will oversee stakeholder engagement, ensuring effective communication and collaboration between the organization and its partners. The role involves maintaining accurate records of engagements, supporting HR functions, and working closely with internal teams to provide timely services. The ideal candidate will be organized, proactive, and experienced in customer and stakeholder relationship management.
Duties, Roles and Responsibilities
Build and maintain relationships with stakeholders, partners, and community members.
Maintain and update the organization’s CRM records and database.
Manage external communication, including outreach and follow-ups.
Coordinate with different teams to ensure timely support and services to stakeholders.
Support internal team functions, including HR-related tasks.
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
SERVICES
COMMERCIAL
SERVICES
COMMERCIAL
SERVICES
COMMERCIAL
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
Qualifications, Education and Competencies
Bachelor’s degree in Communications, Business Administration, Human Resource Management, or a related field.
At least 3 years of experience in customer/client/community engagement, stakeholder management, or HR-related roles.
Experience working with NGOs is an added advantage.
Strong organizational and record-keeping skills.
Proficiency in Microsoft Office (Word, Excel, PowerPoint) and email communication.
Experience using CRM systems or HR software is an added advantage.
How to Apply
Interested candidates should send their CV and Cover Letter in one PDF document to info@aitengaug.org before 09 April 2025.
For inquiries, contact 0708006509.
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