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Communications Manager job at Standard Bank | Apply Now
Are you looking for Bank jobs in South Africa 2024 today?, then you might be interested in Communications Manager job at Standard Bank
Johannesburg, South Africa
Full Time
About the Organisation
Standard Bank, founded in 1862, is one of South Africa's oldest and largest financial institutions. With its headquarters in Johannesburg, the bank plays a significant role in the African continent's economy. It offers a wide range of services, including personal and business banking, corporate and investment banking, wealth management, and more.
Standard Bank is known for its extensive branch network across South Africa and its presence in over 20 African countries. The bank’s commitment to innovation is evident in its digital banking solutions, which provide customers with convenient, secure ways to manage their finances.
Job Title
Communications Manager job at Standard Bank
Job Description
To plan, develop and implement communication across multiple marketing channels both internally and externally, in-line with both the broader Group and the Standard Bank Offshore Group vision and strategy.
Duties and Responsibilities
Collaboratively work with the CEO, Executives and Senior Leaders to deliver vision, values, strategy, objectives, and business performance messaging across all internal (employee) channels and manage engagement
Improving the Banks client engagement and client experience through considered external communications plans
Work closely with P&C to drive employee engagement, attract talent and raise brand awareness through considered marketing initiatives
Own, manage and moderate all communication channels; sense-check, measure engagement and revise content
Collate content, organise, and drive monthly internal ‘Townhall’ presentations across the Offshore Group with the CEO and OLC members speaking on a rotational schedule
Manage and control crisis plans/communication for Standard Bank Offshore Group both externally and internally
Manage on-going campaigns/communications – i.e. interim/year-end annual results and the yearly employee engagement survey
Support and deliver various SI (Social Impact) campaigns, initiatives, and PR to support the Bank’s reputation, visibility and contribution to society
Drive and manage brand and naming convention changes to include updating collateral
Consider the importance of personalised communication by measuring and reporting results to benchmark learnings and implement successes
Work with and manage third party agencies to deliver internal and customer-focused assets (e.g. reports, videos, infographics and design assets)
Carry out market and competitor research to understand trends and customer preferences
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
SERVICES
COMMERCIAL
SERVICES
COMMERCIAL
SERVICES
COMMERCIAL
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
Qualifications and Competencies
Bachelor’s degree in Communications, Public Relations, Journalism, Marketing or Business Administration or a recognised qualification such as CIM Diploma
Excellent writing, editing, proofreading and verbal communication skills
Strong technical expertise and experience of working with SharePoint intranets
Experienced working with marketing tools including email, CRM, and marketing automation platforms.
Salesforce experience (certified email specialist) is desirable
A sound knowledge of HTML coding is desirable
Proficient user of Microsoft Office 365 Suite
Experience Required
5+ years’ experience in Marketing, Communications, Copywriting, PR, or a similar field
Communications experience within the Finance sector preferrable
Strong stakeholder management capability and the confidence to navigate issues quickly and effectively
Experience in copywriting or creating content to support a strategy/narrative, including strong storytelling skills
Experience of working for global organisations
Ability to confidently work both independently and as part of a team
Experience of working with external agencies
Excellent organisational skills
Salesforce marketing cloud skill and experience
How to Apply
APPLICATIONS FOR THIS POSITION MUST BE ONLINE
Click the "Apply Button" Below to submit your Application