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Collections Supervisor-Civil Servants Loans Product job at Platinum Credit (U) Ltd | Apply Now
Are you looking for Finance jobs in Uganda 2025 today? then you might be interested in Collections Supervisor-Civil Servants Loans Product job at Platinum Credit (U) Ltd
Kampala, Uganda
Full Time
About the Organisation
Platinum Credit (U) Ltd is a forward-thinking financial institution dedicated to empowering individuals and businesses with accessible and tailored credit solutions that drive sustainable growth and financial inclusion. With a mission centered on delivering innovative financial products while promoting economic resilience, the company has earned a strong reputation for trust, reliability, and excellence in the financial services industry.
At Platinum Credit we’ve built a culture of fun and family. We keep our culture healthy by being incredibly intentional about our Team Building, our values, and the experiences we deliver. Our culture makes us one of the most innovative, admired and best places to work in the country.
Evolving from its humble beginnings as a local lender, Platinum Credit (U) Ltd has grown into a reputable organization with a significant regional presence, leveraging modern technology and strategic partnerships to continually refine its business model. The company fosters a vibrant work culture that values diversity, continuous learning, and work-life balance, offering a wide range of career opportunities and flexible work arrangements that support both professional and personal growth.
Grounded in core values of integrity, accountability, and customer-centricity, the organization is also deeply committed to corporate social responsibility by actively engaging in initiatives that enhance community development, promote financial literacy, and encourage sustainable practices. For more information, visit [Company Website].
Platinum Credit is a leading Regional Micro Finance Company providing emergency loans to employed individuals in Africa. The company has a wide spread branch network in Uganda and offers various products including; Civil Servant Loans, Logbook Finance Loans, SME Loans and Private Sector loans among others. Platinum Credit (U) Ltd is a subsidiary of Platcorp Holdings Ltd.
Job Title
Collections Supervisor-Civil Servants Loans Product job at Platinum Credit (U) Ltd
Platinum Credit (U) Ltd
Job Description
Job Title: Collections Supervisor-Civil Servants Loans Product
Organisation: Platinum Credit (U) Ltd
Duty Station: Head Office, Kampala, Uganda
The overall job purpose: Recovering all civil servant loans lent through loan booking and payments, constant follow up of non-performing accounts through phone calls and payroll resubmissions to maintain collection efficiency and good customer service.
Duties, Roles and Responsibilities
Enforce the implementation of the Delinquency Escalation Process on every delinquent account.
Effect loans on payroll by following up with the branches on data capture and availability of all necessary documents to support the process.
Collect and submit deduction schedules on a monthly basis to enable reconciliation and posting of payments in a timely manner.
Identify accounts that have not received a payment and cause for the payment to be made by the vote or customer.
Identify accounts that are due for re-issuing and cause for the same.
Identify accounts that are deceased and claim the balances from the Insurance company within 30 days.
Monitor all the active accounts through manual counterchecking with the physical schedules to ensure that all disbursed loans receive a receipt to improve on performance and attain the departmental set objective on collection efficiency.
Monitor and follow up on Non-Performing Loans to confirm reasons for non-performance from the employer and influence management decision making.
Prepare and ensure all feedback from the employer is captured in the system for future reference and analysis reports preparation.
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
SERVICES
COMMERCIAL
SERVICES
COMMERCIAL
SERVICES
COMMERCIAL
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
Qualifications, Education and Competencies
Degree in a relevant field.
Excellent Computer knowledge.
Excellent numerical and analytical skills.
Excellent interpersonal and communication skills.
How to Apply
To apply, submit your application, detailed CV and testimonials to the address below;
The Human Resource Manager;
Platinum Credit (U) Ltd
Send your application by
Email to: careers@platinumcredit.co.ug
Deadline: 25th March 2025
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