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Collection/Relationship Officer job at Uwezo Financial Services Limited | Apply Now
Are you looking for Administrative jobs in Uganda 2025 today? then you might be interested in Collection/Relationship Officer job at Uwezo Financial Services Limited
Kampala, Uganda
Full Time
About the Organisation
We are Uwezo Microfinance, legally registered as Uwezo Financial Services Limited. We have been in the business of Micro Credit in Kampala since 2019 and most recently in Mbarara. We believe in uplifting and growing one another. We design our products and services in such a way that you can’t fail but succeed. We simplify everything about Uwezo and break it down to Days. We believe in sharing knowledge, experience, opportunities and prosperity with our community. We are passionate about technology. We aspire to put control in customers’ hand in a way that is safe, fun and enjoyable.
Uwezo Financial Services Limited, also known as Uwezo Microfinance, has been providing microcredit services in Kampala since 2019 and more recently in Mbarara. The company focuses on empowering individuals through innovative financial solutions, promoting financial discipline, and helping clients achieve success. Uwezo offers products that are accessible, simple, and customer-focused, integrating technology to ensure customers have control over their finances in a safe and enjoyable way.
Job Title
Collection/Relationship Officer job at Uwezo Financial Services Limited
Uwezo Financial Services Limited
Job Description
The Collection/Relationship Officer will be responsible for collecting customer repayments promptly and securely. This role involves maintaining a strong portfolio, ensuring timely loan repayments, and providing support and education to customers regarding loan terms and financial responsibility. The officer will also proactively address repayment issues and maintain accurate records of collections.
Key responsibilities include:
Collect and deposit customer repayments on time and securely.
Build and maintain strong customer relationships to ensure consistent loan repayment.
Educate customers on the terms of their loans, repayment schedules, and the importance of financial discipline.
Identify and address repayment issues proactively to ensure smooth cash flow.
Maintain daily records of collections and submit daily collection reports.
Duties, Roles and Responsibilities
Collect and bank customer repayments securely and on time.
Develop and maintain a portfolio of clients.
Build and nurture strong customer relationships for consistent loan repayments.
Educate customers on loan terms and encourage financial discipline.
Identify repayment issues and address them proactively.
Ensure accurate record-keeping and provide daily reports on collections.
Contribute to the overall success of the team by meeting set targets.
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
SERVICES
COMMERCIAL
SERVICES
COMMERCIAL
SERVICES
COMMERCIAL
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
Qualifications, Education and Competencies
A Bachelor’s Degree, Diploma, or Certificate in Business Administration, Finance, Marketing, or a related field.
“O” Level Certificate with a credit in English and Mathematics (an added advantage) and at least 2 principal passes at “A” Level.
Fluency in Luganda (spoken and written).
Strong interpersonal and communication skills.
High integrity and ability to handle cash securely.
Previous experience in collections, sales, or customer service (1 to 2 years) is an advantage but not required; freshers are encouraged to apply.
Age: 20-35 years.
How to Apply
ONLINE APPLICATION ONLY!
Interested candidates are advised that applications for this position must be submitted online. To apply, please click on the "Apply" button below.
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