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Client Success and Asset Officer job at Zembo Motorcycles SMC Limited | Apply Now
Are you looking for Administrative Jobs in Uganda 2024? If yes, then you might be interested in Client Success and Asset Officer job at Zembo Motorcycles SMC Limited
Kampala, Uganda
Full-time
Zembo is spearheading Africa's shift to electric mobility. Based in Kampala, Uganda, Zembo provides affordable PayGo electric two-wheelers to low-income motorcycle-taxi drivers, commonly known as “boda-boda” drivers. Their innovative battery swapping service allows clients to quickly swap batteries within minutes at any of their numerous stations, ensuring seamless and efficient operations. By offering sustainable and cost-effective transportation solutions, Zembo is transforming the mobility landscape for boda-boda drivers and contributing to a greener future.
Client Success and Asset Officer job at Zembo Motorcycles SMC Limited
Zembo Motorcycles SMC LTD
Zembo is seeking a self-motivated, detail-oriented, and highly organized Asset Recovery Associate. We seek a professional who can strongly support our customers, AFP, and other department in the recovery of different assents including bikes, and batteries, and handle insurance-related cases.
Creating the Assets recovery processes and improving them
Tracking and recovering bikes and batteries that are not being used according to the Battery leasing agreement, stolen or held by Authorities.
Collaborate and communicate with relevant stakeholders to ensure timely and effective recovery of batteries that are not meeting performance parameters or have been inactive for a long time.
Complying with processes to recover damaged or stolen assets, and follow up with insurance where it is needed.
Conducting last battery swaps when necessary and working with the Operations team to facilitate battery recovery efforts as required.
Contributing to the development of efficient systems to facilitate the recovery of Zembo assets.
To follow up with police reports for any accident on the battery or bike
Follow up with bikes and batteries which may kept by police and recover them
To report any incident and follow up with insurance companies
Support asset finance agents to recover their bikes where applicable and work hand in hand with them
Record any accident or incident involving Zembo bike or battery
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
SERVICES
COMMERCIAL
SERVICES
COMMERCIAL
SERVICES
COMMERCIAL
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
Minimum of 3+ years experience working in an Operations role, customer relationship management, or similar fields.
Degree in management or related courses
Knowledge of device tracking and Google Maps navigation
Experience in data analysis and interpretation mostly geolocation data
Strong communication and collaboration skills to work effectively with traffic police, customers, and local government
Quick learner and able to work in a fast-paced environment
Ability to adapt to new technologies
Having a motorcycle driving license Category A or B is a must
APPLICATION FOR THIS POSITION MUST BE DONE ONLINE:
Are you interested? Click the "APPLY" button below to submit your application.
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