Chief - Quality Assurance Officer job at Lira University | Apply Now

Developing Quality Assurance Strategies: Create and implement comprehensive quality assurance strategies and frameworks that align with the organization’s goals and objectives. Ensure these strategies are designed to meet or exceed customer expectations and regulatory standards.

Establishing Quality Standards and Policies: Develop and enforce quality standards, policies, and procedures across all departments to ensure consistent and high-quality products or services. This includes setting benchmarks and key performance indicators (KPIs) for quality.

Leading Quality Assurance Teams: Manage and lead the quality assurance team, including quality managers, auditors, inspectors, and other QA professionals. Provide guidance, support, and training to ensure the team is effectively implementing QA processes.

Conducting Audits and Inspections: Oversee internal and external quality audits and inspections to ensure compliance with established standards, regulatory requirements, and industry best practices. Identify areas for improvement and ensure corrective actions are implemented.

Driving Continuous Improvement: Foster a culture of continuous improvement by implementing quality improvement initiatives and Lean or Six Sigma methodologies. Work with other departments to identify opportunities for process optimization and quality enhancement.

Ensuring Regulatory Compliance: Stay up-to-date with industry regulations, standards, and certifications. Ensure that the organization complies with all relevant regulatory requirements, including ISO standards, FDA regulations, and other industry-specific guidelines.

Quality Risk Management: Identify potential quality risks and develop risk mitigation strategies. Conduct risk assessments and implement measures to prevent quality issues and non-compliance.

Customer Feedback and Complaint Management: Analyze customer feedback and complaints to identify quality issues and areas for improvement. Implement corrective actions and ensure customer satisfaction by addressing quality concerns promptly.

Collaborating with Cross-Functional Teams: Work closely with departments such as production, engineering, research and development, supply chain, and customer service to ensure quality is integrated into all processes and products.

Reporting and Metrics: Develop and maintain quality metrics and dashboards to monitor performance against quality objectives. Provide regular reports to senior management and stakeholders on quality performance, trends, and improvement initiatives.

Supplier Quality Management: Oversee the quality of materials and components supplied by external vendors. Work with the procurement team to evaluate supplier performance and implement quality standards for suppliers.

Budget Management: Manage the budget for the quality assurance department, ensuring that resources are allocated efficiently to support QA activities and initiatives.

Leadership and Training: Provide leadership and mentorship to the QA team and the broader organization on quality-related matters. Conduct training sessions and workshops to promote quality awareness and best practices.