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CDD & Liability Operations Officer job at Standard Chartered Bank Uganda | Apply Now

Are you looking for Bank jobs in Uganda 2025 today? then you might be interested in CDD & Liability Operations Officer job at Standard Chartered Bank Uganda

Kampala, Uganda

Full Time

Deadline: 

30 Apr 2025

About the Organisation

Standard Chartered Bank is a leading international banking group with a strong presence in over 50 markets, committed to driving commerce and prosperity through innovative financial solutions and sustainable growth. With a history dating back to 1853, the bank has built a global reputation for excellence, earning recognition for its commitment to responsible banking, diversity, and inclusion.

It fosters a collaborative and inclusive work culture, offering employees opportunities for career growth, flexible work arrangements, and a purpose-driven environment that prioritizes integrity and innovation. Standard Chartered provides a wide range of career opportunities across retail, corporate, and investment banking, leveraging cutting-edge digital solutions to enhance customer experiences and financial accessibility.

The bank continuously evolves by integrating fintech innovations, artificial intelligence, and blockchain solutions into its business model to remain at the forefront of the banking industry. With a workforce of over 80,000 employees and a network spanning Asia, Africa, the Middle East, Europe, and the Americas, Standard Chartered upholds core values of integrity, responsibility, innovation, and collaboration.

Actively engaged in corporate social responsibility, the bank champions financial inclusion, environmental sustainability, and community investment initiatives such as Futuremakers, which empowers young people through education and employment opportunities. For more information, visit their official website at www.sc.com.

Job Title

CDD & Liability Operations Officer job at Standard Chartered Bank Uganda

Standard Chartered Bank Uganda

Job Description

This role entails managing monthly Exceptional Management Framework (EMF) reports, handling client communication for documentation and data amendments, and working closely with Global Business Services and other internal stakeholders. It involves processing unclaimed accounts for transfer to Bank of Uganda, coordinating with legal and compliance units, supporting Deposit Protection Fund reporting, and addressing governance and risk activities. The officer will support frontline units with CDD, Anti-Money Laundering (AML) compliance, and client management processes while ensuring adherence to regulatory requirements and internal policies.

Duties, Roles and Responsibilities

  • Review and act on monthly EMF reports

  • Manage client communication and document requests

  • Submit and track static data amendments with GBS

  • Coordinate with WRB COO and Head of Onboarding for approvals

  • Monitor and report Turnaround Time (TAT) breaches

  • Process unclaimed accounts and coordinate with Bank of Uganda

  • Prepare data and reports for DPF quarterly submission

  • Address governance issues, risk forums, and client complaints

  • Manage requests related to garnishee/court orders

  • Perform CST checks and provide responses

  • Support AML and CDD activities

  • Conduct training and awareness sessions for frontline teams

  • Respond to internal and external audit and regulatory queries

  • Participate in remediation projects and strategy alignment

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SERVICES

COMMERCIAL

SERVICES

INDUSTRIAL

SERVICES

RESIDENTIAL

SERVICES

COMMERCIAL

SERVICES

INDUSTRIAL

SERVICES

RESIDENTIAL

SERVICES

COMMERCIAL

SERVICES

COMMERCIAL

SERVICES

COMMERCIAL

SERVICES

COMMERCIAL

SERVICES

INDUSTRIAL

SERVICES

RESIDENTIAL

Qualifications, Education and Competencies

  • University degree

  • Strong analytical, interpersonal, and computer skills

  • Awareness of AML and CDD processes

  • Experience with risk management and governance reporting

  • Knowledge of financial services regulations and compliance

  • Ability to manage multiple stakeholders and priorities

  • Excellent communication and documentation skills

  • Experience with client communication and operations support

  • Ability to handle confidential and sensitive information responsibly

How to Apply

ONLINE APPLICATION ONLY!

Interested candidates are advised that applications for this position must be submitted online. To apply, please click on the "Apply" button below.




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