Cashier and Receptionist job at The Lawns Restaurant | Apply Now

Responsibilities

1. Customer Service

   • Greet customers warmly upon arrival and assist them with seating or take-out options.

   • Address customer inquiries, concerns, and feedback professionally.

   • Manage reservations and seating arrangements efficiently.

2. Cash Handling and Payment Processing

   • Accurately process payments by cash, credit card, or mobile payment systems.

   • Maintain an organized cash drawer and perform daily reconciliations.

   • Ensure transactions are recorded correctly and receipts are provided to customers.

3. Order Management

   • Assist customers with their orders, explaining menu items and making recommendations.

   • Coordinate with kitchen and wait staff to ensure timely and accurate order fulfillment.

   • Manage take-out and delivery orders, ensuring accuracy and prompt service.

4. Reception Duties

   • Answer phone calls, manage reservations, and respond to inquiries in a friendly, professional manner.

   • Monitor and manage the waiting area to ensure it is clean, organized, and welcoming.

   • Handle any customer issues or complaints courteously, escalating to management when necessary.

5. Administrative Support

   • Maintain records of daily transactions and assist with end-of-day reporting.

   • Support inventory checks for front-end supplies (e.g., menus, receipt paper, utensils).

   • Assist management with other administrative tasks as needed.