Call Center Agents job at Silver-Dean Co. Ltd | Apply Now

• A diploma or degree in customer service, business, or related fields.

• Previous experience in a call center or customer service role.

• Strong communication skills, both verbal and written.

• Ability to speak fluently in English; knowledge of local languages is an added advantage.

• Problem-solving skills with a customer-first attitude.

• Ability to work under pressure and handle challenging situations calmly.

• Computer literacy: Proficiency in Microsoft Office and CRM systems.

• Flexibility to work in shifts, including evenings, weekends, and holidays as needed.

Benefits

• Competitive salary. (Ugx 420,000 – 480,000)

• Health insurance and other employee benefits.

• Ongoing training and development opportunities.

• A dynamic and inclusive work environment.

• Opportunities for career growth