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Branch Manager - Gulu job at Unifi Africa | Apply Now
Are you looking for Management jobs in Uganda 2024 today? then you might be interested in Branch Manager - Gulu job at Unifi Africa
Gulu, Uganda
Full Time
About the Organisation
Unifi is a new unsecured lender in Uganda, but we’ve been making life easy for clients across Sub-Saharan Africa since 2006.
Unifi Africa is a fast-growing financial technology company currently operating in Zambia, Tanzania and South Africa and most recently Uganda. Unifi Uganda delivers personal lending products from branch-based channels, utilising internally generated software and lending products backed by internal IT and data analytics teams.
Job Title
Branch Manager - Gulu job at Unifi Africa
Unifi Africa
Job Description
Job Title: Branch Manager - Gulu
Organisation: Unifi Africa
Duty Station: Gulu, Uganda
We are looking for a candidate that will ensure the smooth running of branch-based lending operations and will include training and monitoring of customer facing branch staff. The ideal candidate must combine a variety of skills applicable to the industry, including customer service, problem solving, leadership and people management skills.
Duties, Roles and Responsibilities
Operations
Ensure high levels of customer service and sales
Ensure full compliance with all regulations and the Unifi credit policy
Lead a productive environment that fosters team building, hard work and diligence.
Handle the cases of customer complaints, which have been escalated from the loan consultants.
Submit timely monthly reports to the main branch and give updates of the business status.
Proactively identify areas of improvement and propose corrective actions
Leverage growth opportunities and ensure that branch level KPIs and targets are achieved
Share knowledge with other branches and headquarters on effective practices, competitive intelligence, business opportunities and needs of customers.
Other
Proactively engage in marketing and networking to improve the brand presence of the branch and company.
Maintain thriving relationships with customers and stakeholders.
Make Unifi a fun place to work!
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
SERVICES
COMMERCIAL
SERVICES
COMMERCIAL
SERVICES
COMMERCIAL
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
Qualifications, Education and Competencies
Requirements: 3 + years’ work experience in a customer facing role, preferably in a finance role.
A relevant Diploma or Degree preferred but not required
How to Apply
All candidates should apply online at the Apply Button below.
Deadline: 24th December 2024
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