Share this Job
BI Data Analyst job at Sicpa Uganda | Apply Now
Are you looking for IT jobs in Uganda 2025 today? then you might be interested in BI Data Analyst job at Sicpa Uganda
Kampala, Uganda
Full Time
About the Organisation
SICPA Uganda Limited is a subsidiary of SICPA, a Swiss family-owned company specializing in security inks and integrated security solutions for banknotes, documents, and brand protection. Established to support Uganda's efforts in securing revenue and combating counterfeiting, SICPA Uganda collaborates with government agencies to implement advanced authentication systems.
The company is recognized for its expertise in developing secure identification and tax verification solutions, contributing significantly to enhancing fiscal compliance in the country. SICPA Uganda fosters a professional and innovative work culture, offering employees opportunities for growth within the fields of technology, security solutions, and operations.
Job opportunities range from technical roles in system implementation to positions in customer support and administration, with work arrangements designed to support both field and office-based activities. Since its inception, SICPA Uganda has evolved by integrating cutting-edge technologies to address the dynamic challenges of counterfeiting and illicit trade.
The company's business model focuses on providing governments and businesses with secure, tailor-made solutions that ensure product authenticity and safeguard revenues. Operating nationwide, SICPA Uganda's reach extends to various sectors requiring secure identification and authentication services. The core values of the company include integrity, innovation, and commitment to excellence.
Demonstrating a strong commitment to corporate social responsibility, SICPA Uganda has partnered with the National Water and Sewerage Corporation (NWSC) to install 30 public stand taps in the Busia, Bugiri, and Tororo districts, improving access to clean water for underserved communities. Additionally, the company has engaged in environmental sustainability efforts by planting over 500 fruit trees at Ndifakulya Primary School, enhancing the school's environment and providing nutritional benefits. For more information, visit their official website at www.sicpa.com/offices/uganda-kampalaSICPANew VisionNilepost News+2SICPA+2New Vision+2SICPA+1SICPA+1
Job Title
BI Data Analyst job at Sicpa Uganda
Sicpa Uganda
Job Description
Job Title: BI Data Analyst (Fresher Jobs)
Organisation: SICPA
Duty Station: Kampala, Uganda
Actively participate in Service Centre activities for the SICPATRACE solution in local operation, main activities will be Reporting, Data Analysis and Action Planning (defining actions based on the data analysis)
This role will engage (e.g., assist in interpretation of data in decision making) with Customer, Operation management, Service Centre team and other functional teams like IT Operations, Field Service Operation and Finance. You will work with data from SICPATRACE, ServiceNow and Solution Monitoring (Splunk and Nagios).
Act as an organisation enabler to build (by constant training, coaching, and data support) data capability within the functional teams and a data culture within the organisation (e.g., data driven type of behaviour in the functional teams).
Duties, Roles and Responsibilities
Define, implement and operate the essential data processes in operations (e.g., SICPA’s Market Surveillance)
Produce, analyze reports and engage with key stakeholders in the interpretation of data (support decision making or action planning).
Responsible for the integration and analysis of data from multiple sources (SICPATRACE BI, DMS, Splunk and ServiceNow)
Manage development activities including technical analyses, estimates of effort, definition of scope and objectives, and coordination with other technical teams.
Actively monitor and audit data quality
Responsible for status reporting, Operational Performance Management, Service Management reports, as scheduled or as required.
Actively participate in the development and delivery BI and Reporting related trainings for the customer and taxpayer system users
Actively participate in development and delivery of internal training materials and provision of training sessions for new and existing team members

SERVICES
COMMERCIAL

SERVICES
INDUSTRIAL

SERVICES
RESIDENTIAL

SERVICES
COMMERCIAL

SERVICES
INDUSTRIAL

SERVICES
RESIDENTIAL

SERVICES
COMMERCIAL

SERVICES
COMMERCIAL

SERVICES
COMMERCIAL

SERVICES
COMMERCIAL

SERVICES
INDUSTRIAL

SERVICES
RESIDENTIAL
Qualifications, Education and Competencies
Bachelor’s Degree in computer science, statistics, business studies, or related field.
Must have experience with enterprise business intelligence tools, including Microsoft SQL Server (SSAS, SSRS, SSIS), MDX, Data Modelling / Integration and TABLEAU or Power BI
Strong analytic skills and demonstrated abilities to produce comprehensive reports
Must have SQL knowledge
Experience working with large structured and unstructured datasets.
Must have ITSM Knowledge and experience in Service Management
Experience in presenting and sharing reports to senior management level
Experienced with quality and performance monitoring processes
Knowledge in one or more of the following fields a plus:
Experience troubleshooting computer networks
Experience with data science and tools
Experience with Python language development
Experience working with SNOW
Experience working with SPLUNK
Experience working with Linux
Personal qualities required, abilities:
Strong analytical skills; very organized in thought and methodology.
Excellent listening, communication, interpersonal and presentation skills
Good political finesse in facing very demanding customers. Diplomatic when necessary.
Team oriented
Ability to work under pressure and meet deadlines
Demonstrated ownership of responsibilities
Customer oriented attitude
Focus on quality and results
Self-motivation
How to Apply
All candidates should apply online at the APPLY Button below.