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Back Officers job at WATU | Apply Now
Are you looking for administrator jobs in Uganda 2024 today? then you might be interested in Back Officers job at WATU
Kampala, Uganda
Full Time
About the Organisation
Watu Credit, established in 2015 and headquartered in Mombasa, Kenya, is a dynamic non-bank financial institution dedicated to fostering financial inclusion by providing accessible asset financing solutions, particularly for motorcycles and three-wheelers. With a mission to empower individuals and businesses through innovative financial services, Watu Credit has earned recognition for its commitment to customer-centricity and integrity.
The company cultivates a collaborative and inclusive work environment, offering employees opportunities for professional growth and development. As a rapidly expanding organization, Watu Credit provides a range of job opportunities, including roles in human resources, customer care, and territory management, with flexible work arrangements. Since its inception, the company has evolved by integrating technology into its business model, delivering both secured and unsecured lending primarily via mobile services.
Operating across multiple African countries, Watu Credit employs between 1,000 to 5,000 individuals, reflecting its significant presence in the region. The company's core values encompass integrity, innovation, customer-centricity, and sustainability. Demonstrating a strong commitment to corporate social responsibility, Watu Credit actively engages in initiatives aimed at promoting financial literacy and economic empowerment within the communities it serves. For more information, visit their website at www.watuafrica.com.
WATU is a focus-driven, customer-centric company that believes everyone deserves the opportunity to be an entrepreneur and achieve their ambitious goals in life.
As Africa’s fastest growing Asset Finance company, we see the continent’s bright and prosperous future and want to be part of making it a reality.
Job Title
Back Officers job at WATU
WATU
Job Description
The Verification Officer is responsible for assessing data accuracy on approved client loans and to ensure inaccurate elements are flagged and re-assessed for correction or amendment
Duties, Roles and Responsibilities
Key Roles and Responsibilities
To verify the authenticity of the following documents as well as the information contained therein by calling back the relevant customers to confirm the correct information.
Data entry and approval/ verification of key stages during the onboarding process in accordance with SLA
Ensure ALL sales are completed within recommended timelines and if not to communicate to the Front Office concerned for follow-up
Proactively identify trends that may affect the quality of submitted documents and ensure corrective action and escalation to the team leader is applied appropriately.
Actively perform fraud checks to limit the risk of fraudulent or inaccurate application processing.
Clearly define reasons for rejecting loans during verification
Liaise with team supervisors in case of issues affecting OBS
Work as a team to save time.
Conduct all activities in accordance with the company’s policies, processes, and code of conduct
Fulfill any reasonable tasks given or approved by management that is work-related and aimed towards the company’s goals and targets
Proactively recommend improvements and innovative ideas to increase business efficiency
Action all administrative duties as per the agreed process.
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
SERVICES
COMMERCIAL
SERVICES
COMMERCIAL
SERVICES
COMMERCIAL
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
Qualifications, Education and Competencies
Minimum Qualifications.
At least a Bachelor’s Degree in any related field with a minimum of 2-3 years experience in a similar role
Must be analytical & pays great attention to detail
Results-driven and Customer service attitude — friendly, polite, good listener, uses initiative
Ability to deal with difficult clients or customers Self-motivated
Excellent organizational and Computer skills such as MS Word, Excel, PowerPoint, etc.
Ability to meet deadlines and work well under pressure
Ability to work with minimum supervision
Ability to work well as an individual and a team player
Creative thinking and problem-solving abilities
Previous work experience in Telecom or microfinance institutions will be an added advantage.
How to Apply
Please Note That only successful candidates will be contacted & Watu Credit Ltd is an equal opportunity employer and does not solicit any payments as part of its recruitment process and in case you are found a victim, please report to our HR Dept. using the Watu HR domain’’
APPLICATIONS FOR THIS POSITION MUST BE ONLINE
Click the "Apply Button" Below to submit your Application
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