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5 Client Relations Officer jobs at Uganda National Oil Company Limited | Apply Now

Are you looking for Customer Care jobs in Uganda 2024 today? then you might be interested in Client Relations Officer jobs at Uganda National Oil Company Limited

Kampala, Uganda

Full Time

Deadline: 

20 Dec 2024

About the Organisation

Uganda National Oil Company (UNOC) Limited is a limited liability company solely owned by the Government of Uganda (GOU). It was established under Section 42 of the Petroleum (Exploration, Development, and Production) Act and Section 7 of the Petroleum (Refining, Conversion, Transmission and Midstream Storage) Act, both of 2013. It was incorporated under the Companies Act of 2012 as a limited liability company on June 12th, 2015.

The Uganda National Oil Company (UNOC) Ltd was established under the Petroleum (Exploration, Development and Production) Act and the Petroleum (Refining, Conversion, Transmission and Midstream storage) Act, both of 2013 and incorporated under the Companies’ Act, 2012. It is a limited liability company wholly owned by the Government of Uganda. The overall function of UNOC is to handle the State’s commercial interests in the Oil and Gas industry and ensure that the resource is exploited in a sustainable manner.

Job Title

5 Client Relations Officer jobs at Uganda National Oil Company Limited

Uganda National Oil Company Limited

Job Description

Job Title:  Client Relations Officer (5 Fresher Customer Care / Admin Jobs)

Organisation: Uganda National Oil Company (UNOC) Ltd

Duty Station:  Kampala, Uganda

Reports to: Senior Corporate Relations Officer

Duties, Roles and Responsibilities

  • Receive all external visitors to the Head Office and coordinate/facilitate them to meet the relevant UNOC Officers in an orderly and planned manner.

  • Coordinate and relay messages from external visitors to relevant UNOC Officers in the event that the visitors are unable to meet the relevant officers; where required, schedule follow-up meetings.

  • Facilitate internal UNOC officers to make external calls where required; ensure calls are routed to the relevant external organizations and individuals and relevant information is relayed to the internal officers.

  • Provide callers and or visitors with information such as company address, directions to the company location, website and other related information.

  • Maintain a safe and clean reception area and ensure that all artefacts and decorations at the reception area are consistent with the UNOC brand guidelines.

  • Coordinate and/or facilitate basic Office Safety indications for visitors.

  • Receive mail, distribute it to the respective offices and make follow up on correspondence.

  • Respond to inquiries queries, concerns and complaints raised by internal and external stakeholders.

  • Schedule, organize and co-ordinate internal meetings.

  • Support the coordination of staff and UNOC guest travels including Air ticket and Hotel bookings.

  • Develop and mentor junior staff.

  • Undertake any other assignment as may be required from time to time.

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SERVICES

COMMERCIAL

SERVICES

INDUSTRIAL

SERVICES

RESIDENTIAL

SERVICES

COMMERCIAL

SERVICES

INDUSTRIAL

SERVICES

RESIDENTIAL

SERVICES

COMMERCIAL

SERVICES

COMMERCIAL

SERVICES

COMMERCIAL

SERVICES

COMMERCIAL

SERVICES

INDUSTRIAL

SERVICES

RESIDENTIAL

Qualifications, Education and Competencies

Job Qualifications:

  • An honour’s bachelor’s degree in any of the following areas of study; Social Sciences, Arts, Development Studies, Public Administration, Social Administration, Office and Information Management, Business Administration, Secretarial & Administrative Studies or any degree in humanities.


Knowledge and Experience:

  • 0 – 3 years of relevant working experience.


Character & Competencies:

  • Proven skills in Office Management

  • Proven skills in verbal and written communication

  • Working knowledge of office management systems and equipment.

  • Proficiency in MS Office [MS Word and MS Outlook

  • Strong communication and Interpersonal skills

  • Proficient in English – verbal and written.

  • Customer Service orientation.

  • Interpersonal Relationships Management

  • Office Management Systems

  • Good organisation and multi-tasking skills

  • Problem solving skills.

  • Basic knowledge of Brand and Image management is an Added Advantage

How to Apply

All interested candidates should submit their applications through the UNOC online recruitment system accessible through this Apply Button Below


Deadline: 20th December 2024

Note:

  • Only applications routed through the stated link shall be considered.

  • Any form of canvassing shall lead to automatic disqualification.

  • UNOC is an equal opportunity employer.

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