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Job Summary

Job Title:
Manager - Regional Key Accounts (South West and West Nile)
Employer:
MTN Uganda
Location:
Kampala, Uganda
Country:
Uganda
Contract Type:
Full Time
Job Category:
Management Jobs
Number of Positions:
2
Deadline:
Tuesday, 22 April 2025

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About the Organisation

2 Manager - Regional Key Accounts (South West and West Nile) jobs at MTN Uganda | Apply Now

Kampala, Uganda

MTN Uganda is a leading telecommunications provider in Uganda, offering a wide range of services that include mobile voice, data, and digital financial solutions. Since its establishment in 1998, MTN Uganda has played a pivotal role in transforming the telecommunications landscape in the country, making significant contributions to connectivity and digital inclusion.

With an extensive network coverage that reaches both urban and rural areas, MTN Uganda ensures that millions of Ugandans have access to reliable communication services. The company is known for its innovative offerings, such as mobile money services through MTN Mobile Money, which have revolutionized financial transactions and inclusion in the country. This service allows users to send and receive money, pay bills, and access various financial services using their mobile phones, thereby bridging the gap for the unbanked population.

MTN Uganda is also committed to corporate social responsibility, with numerous initiatives aimed at improving education, health, and community development. Through its foundation, the company supports various projects that enhance the quality of life for Ugandans, such as building schools, providing scholarships, and supporting healthcare facilities.

Are you looking for Management jobs in Uganda 2025 today? then you might be interested in Manager - Regional Key Accounts (South West and West Nile) jobs at MTN Uganda

Full Time

Deadline: 

22 Apr 2025

Job Title

2 Manager - Regional Key Accounts (South West and West Nile) jobs at MTN Uganda

MTN Uganda

Job Description

Job Title:  Manager - Regional Key Accounts (South West and West Nile) 2 Jobs

Organisation: MTN Uganda

Duty Station: Kampala, Uganda

Reports to: Senior Manager – Indirect Sales & Partnerships

  • To develop and implement strategic plans to grow Enterprise sales, manage and strengthen client relationships, identify new business opportunities, and coordinate with internal teams to deliver on client expectations in order to contribute to sustaining and growing our business to achieve long-term success in the region

  • To increase MTN Market share through segment growth, new account (Key Prospect conversion) as well as acquisition, development & maintenance of current accounts (Key Accounts – KA and Other Buying Accounts –OBA)

  • Drive Growth in Fixed broadband connections & Voice [ Office internet, SME internet +Kazi bundle, Mobility services ]

  • Increased SME contribution to EBU Revenue growth to 35% through accelerated SME business growth and drive uptake of services in fiber & LTE /5G      areas across the country

  • Drive growth in Converged services revenue contribution

How to Apply

Duties, Roles and Responsibilities

Applications are managed via the AfriCareers Jobs Portal:

  1. Click the Apply button below

  2. New users: Select Create Profile and complete the Profile Creation Wizard

  3. Existing users: Log in and update your profile if needed

  4. Go to the "Jobs" tab

  5. Read the detailed job description 

  6. Submit your application via the jobs portal

  7. Track progress under "My Applications" tab

Important Note: Employers now hire directly on the AfriCareers New Jobs Portal — keep your profile updated so employers can easily view your CV and hire you instantly.

All candidates who wish to join MTN Uganda in this capacity should apply online at the APPLY Button below.


Deadline: 22nd April 2025

  • Deliver on sales targets as aligned with company business objectives

  • Establish, develop, and maintain positive business and customer relationships

  • Identify new sales opportunities and drive acquisition and retention effort to capitalize on new opportunities.

  • Optimize sales and penetration into key accounts within SME and LE and Public sector

  • Provide superior customer service and ensuring client satisfaction

  • Ensure the correct products and services are delivered to customers in a timely manner

  • Key Performance Indicators (SMART)

  • Set, deliver and track sales targets as aligned with company business objectives

  • Develope and maintain excellent knowledge and understanding of our business, offerings, competitors, and industry.

  • Acquire a thorough understanding of key customer needs/and requirements and identifying new opportunities with your region.

  • Expand the relationships with existing customers by continuously proposing solutions that meet their objectives

  • Generate new sales using existing and potential customer networks.

  • Developing trust relationships with a portfolio of major clients to ensure Account retention.

  • Managing a portfolio of accounts to achieve long-term success

  • Suggest actions to improve sales performance and identify opportunities

  • Act as the point of contact and handle customers’ individual needs

  • Provide superior customer service and ensuring client satisfaction

  • Communicating and coordinating with internal teams to deliver solutions

  • Ensure the correct products and services are delivered to customers in a timely manner

  • Resolve any issues and problems faced by customers and deal with complaints to maintain trust

  • Prepare regular performance reports to management using key account metrics

2 Manager - Regional Key Accounts (South West and West Nile) jobs at MTN Uganda

SERVICES

COMMERCIAL

SERVICES

INDUSTRIAL

SERVICES

RESIDENTIAL

Qualifications, Education and Competencies

  • Bachelor’s degree in Business Management/ Engineering or computer Science

  • Basic understanding of telecom products and services


Work Experience       

  • 3-5 years’ experience in Account Management in a busy a large commercial enterprise

  • Experience in an ICT environment.

  • Diploma /Certificate in Cloud services, LAN/WAN technologies


Attributes and Skills Necessary Skills:

  • Good negotiations and presentation skills

  • Financial deal analysis calculations

  • Proven work experience as a Sales account manager or Sales account executive

  • Hands on experience in sales and an ability to deliver excellent customer experience

  • Knowledge of CRM software and MS Office (MS Excel in particular)

  • Understanding of sales performance metrics

  • Excellent communication and negotiation skills

  • Business acumen with a problem-solving attitude

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