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2 Credit Controller (Contract) jobs at MTN Uganda | Apply Now
Are you looking for Accounting/Finance jobs in Uganda 2025 today? then you might be interested in Credit Controller (Contract) jobs at MTN Uganda
Kampala, Uganda
Full Time
About the Organisation
MTN Uganda is a leading telecommunications provider in Uganda, offering a wide range of services that include mobile voice, data, and digital financial solutions. Since its establishment in 1998, MTN Uganda has played a pivotal role in transforming the telecommunications landscape in the country, making significant contributions to connectivity and digital inclusion.
With an extensive network coverage that reaches both urban and rural areas, MTN Uganda ensures that millions of Ugandans have access to reliable communication services. The company is known for its innovative offerings, such as mobile money services through MTN Mobile Money, which have revolutionized financial transactions and inclusion in the country. This service allows users to send and receive money, pay bills, and access various financial services using their mobile phones, thereby bridging the gap for the unbanked population.
MTN Uganda is also committed to corporate social responsibility, with numerous initiatives aimed at improving education, health, and community development. Through its foundation, the company supports various projects that enhance the quality of life for Ugandans, such as building schools, providing scholarships, and supporting healthcare facilities.
MTN Uganda is a subsidiary of MTN Group, a multinational Telco operating in Africa and Middle East, with over 280milllion subscribers, making it the largest in Africa.
Job Title
2 Credit Controller (Contract) jobs at MTN Uganda
MTN Uganda
Job Description
Job Title: Credit Controller (Contract) 2 Jobs
Organisation: MTN Uganda
Duty Station: Kampala, Uganda
Reports to: Senior Credit Controller
The Credit Controller is responsible for managing and maintaining the company’s credit risk and ensuring the timely collection of outstanding debts from customers. This role involves monitoring accounts receivable, ensuring compliance with credit policies, and working with internal teams to resolve issues related to credit and payments, thereby minimizing financial risk for the company and uphold professional standards throughout the credit collection cycle.
Duties, Roles and Responsibilities
Credit Management
Assess and recommend on the creditworthiness of new and existing customers.
Recommend and adjust credit limits and terms according to company policy.
Review customer accounts regularly to ensure that outstanding debts are within acceptable limits.
Collections & Payment Recovery
Follow up on overdue payments and manage collections to reduce bad debts.
Negotiate payment plans with customers who are unable to pay in full.
Ensure that all overdue accounts are promptly escalated to management.
Prepare and issue statements and reminders to customers.
Ensure customers receive monthly invoices on time.
Reporting & Documentation
Maintain up-to-date records of all credit transactions.
Prepare daily, weekly, and monthly reports on the status of outstanding debts.
Ensure accurate and timely reporting of payment collections and overdue accounts to the Finance team and management.
Customer Relations & Dispute Resolution
Build and maintain positive relationships with customers to facilitate smooth collections.
Investigate and resolve billing issues and discrepancies in a timely manner.
Collaborate with other departments such as Sales, Legal, and Customer Care to resolve customer payment disputes.
Compliance & Risk Management
Ensure that all activities comply with company policies, industry regulations, and legal requirements.
Continuously monitor the company’s credit risk exposure and recommend actions to mitigate risks.
Ensure adherence to credit control processes and procedures.
Team Collaboration
Work closely with other members of the finance team to achieve overall financial goals.
Provide support and training to junior staff and interns in the credit control function.
Key Performance Indicators (KPIs)
Reduction in the percentage of overdue accounts.
Achievement of monthly and quarterly collection targets.
Accuracy and timeliness of reports submitted to management.
Customer satisfaction and resolution of payment disputes.
Availability of accurate account receivable records
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Qualifications, Education and Competencies
A degree in Accounting, Finance, or a related field. A professional qualification such as ACCA, CPA, or CIMA is an advantage.
Experience:
Minimum of 2 years of experience
Experience in credit control or accounts receivable, preferably in the telecommunications or financial services industry.
Experience working with Enterprise Resource Planning systems and MS Excel for financial reporting and analysis.
Strong knowledge of credit control processes and techniques.
Knowledge, Skills and Competencies:
Communication: Excellent verbal and written communication skills.
Negotiation: Strong negotiation skills with the ability to manage difficult conversations.
Attention to Detail: High level of accuracy and attention to detail.
Problem Solving: Ability to identify and resolve payment issues or disputes promptly.
Time Management: Ability to prioritize tasks and manage time efficiently.
Teamwork: Ability to work collaboratively with internal teams and customers.
Adaptability: Ability to work under pressure and adapt to a fast-paced environment.
Personal Attributes
Strong ethical standards and integrity.
Goal-oriented and results-driven.
Ability to work independently and as part of a team.
Proactive, with the ability to take initiative.
How to Apply
All candidates who wish to join MTN Uganda in this capacity should apply online at the Apply Button below.
Deadline: 7th March 2025
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