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Manager - VAS & RMS, Marketing job at MTN Uganda | Apply Now
Are you looking for Marketing jobs in Uganda 2025 today? then you might be interested in Manager - VAS & RMS, Marketing job at MTN Uganda
Kampala, Uganda
Full Time
About the Organisation
MTN Uganda is a leading telecommunications provider in Uganda, offering a wide range of services that include mobile voice, data, and digital financial solutions. Since its establishment in 1998, MTN Uganda has played a pivotal role in transforming the telecommunications landscape in the country, making significant contributions to connectivity and digital inclusion.
With an extensive network coverage that reaches both urban and rural areas, MTN Uganda ensures that millions of Ugandans have access to reliable communication services. The company is known for its innovative offerings, such as mobile money services through MTN Mobile Money, which have revolutionized financial transactions and inclusion in the country. This service allows users to send and receive money, pay bills, and access various financial services using their mobile phones, thereby bridging the gap for the unbanked population.
MTN Uganda is also committed to corporate social responsibility, with numerous initiatives aimed at improving education, health, and community development. Through its foundation, the company supports various projects that enhance the quality of life for Ugandans, such as building schools, providing scholarships, and supporting healthcare facilities.
MTN Uganda is a subsidiary of MTN Group, a multinational Telco operating in Africa and Middle East, with over 280milllion subscribers, making it the largest in Africa.
Job Title
Manager - VAS & RMS, Marketing job at MTN Uganda
MTN Uganda
Job Description
Job Title: Manager - VAS & RMS, Marketing
Organisation: MTN Uganda
Duty Station: Kampala, Uganda
Reports to: Senior Manager – Digital Services
To accelerate Adoption, Usage, Customer Retention, and Revenue growth of MTN portfolio of Value-added Services (VAS) AND Rich Media Services (RMS).
Duties, Roles and Responsibilities
To identify, develop and implement initiatives to grow penetration, usage and Revenue from identified VAS & RMS
To proactively develop, own and execute Go-to-Market plans while ensuring timely execution thereof for VAS & RMS
To identify, build and manage partnerships that drive adoption, quality, and usage of MTN VAS and RMS.
To manage relationships and collaboration efforts with Vendors, Content partners and aggregators for the growth of digital services
To proactively build and execute fully, timely and market relevant content plans towards growth of VAS and RMS.
To oversee resolution of customer queries, service downtime and any other related matters on VAS and RMS.
To proactively monitor and track performance of services as well as impact of GTM initiatives so as to ensure timely intervention.
To ensure compliance in delivery of services as it relates to regulatory policies, Treat customer fairly (TCF) policies, Contract obligations, and any other policies and standards that may arise.
To prepare weekly and monthly performance and GTM activity reports for VAS and RMS.
To participate in ideation of product enhancements, new services AND User acceptance testing during delivery thereof
To manage and support delivery and development of staff supervised by the role where applicable.
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
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RESIDENTIAL
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
SERVICES
COMMERCIAL
SERVICES
COMMERCIAL
SERVICES
COMMERCIAL
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
Qualifications, Education and Competencies
A degree in Marketing or a related field from an accredited University
Work Experience
At least 3 years of working experience in a similar or related role in the Telco or Technology sector
Demonstrate knowledge of Mobile Content services such as Music, Gaming and Video
Attributes and Skills Necessary Skills:
Ability to see both the “big picture” and on small project details
Highly self-motivated and directed
Strong interpersonal and communication skills
English communication skills both oral and written
A team player, Professional and collaborative with excellent
Ability to work calmly under pressure, multitask and prioritize
Behavior Attributes
Organized, enthusiastic and self-driven.
Fast Learner
Flexibility and stress resistance.
Foster good relationships with internal departments and external stakeholders
A view to always deliver results
Proactive
Confident
Responsible
Eager to learn
Unquestionable professional and ethical standards and an ability to represent the company in highly confidential and sensitive matters;
Ability to work unsupervised
A team player
Resilience – maintaining composure and dealing effectively with stress
Customer centricity Flexible and adaptable – changing opinions / behaviour in the light of changing situations
Operate with integrity (high ethics)
Reliable and dependable
Ability to meet deadlines
How to Apply
All candidates who wish to join MTN Uganda in this capacity should apply online at the Apply Button below.
Deadline: 7th March 2025
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