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Manager, Client Relations job at Posta Uganda | Apply Now
Are you looking for Management jobs in Uganda 2025 today? then you might be interested in Manager, Client Relations job at Posta Uganda
Kampala, Uganda
Full Time
About the Organisation
Uganda Post Limited, trading as Posta Uganda. UPL is the most extensive provider of postal services in Uganda, having an extensive network of postal delivery outlets down to sub-county level. Our services include letter and parcel conveyance, an express courier service(EMS), local and international money transfers, internet services, philately for collectors, affordable public transport by the Post Bus, distribution of newspapers, magazines as well as being an agent for telecommunications providers.
Uganda Post Limited (Posta Uganda) is a leading provider of postal and related services in Uganda. As an Equal Opportunity employer, Posta Uganda is committed to offering excellent customer service and upholding professionalism in all its operations. The company is dedicated to achieving financial sustainability while maintaining a positive corporate image.
Job Title
Manager, Client Relations job at Posta Uganda
Posta Uganda
Job Description
The Manager, Client Relations is responsible for implementing marketing strategies, managing public relations activities, and maintaining active engagement on social media platforms. The role involves working with the marketing agency to boost product awareness, managing client relations to ensure excellent customer service, and handling media interactions to safeguard and enhance the company’s public image.
Duties, Roles and Responsibilities
Support all company products to achieve their market share, revenue, and awareness targets.
Oversee and manage the activities of the marketing agency.
Ensure that both internal and external clients receive adequate attention at all times.
Maintain a positive corporate image for Posta Uganda.
Manage all matters related to the media.
Engage actively on social platforms including Twitter, WhatsApp, and email to enhance the company’s digital presence.
Increased brand recognition and awareness among the target audience.
Growth in social media followers and engagement rate.
Increased revenue attributed to marketing campaigns.
Positive media mentions and increased press releases and interviews.
Reduction of negative publicity incidents.
Timely and effective crisis management with minimal negative impact on the brand.
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
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RESIDENTIAL
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
SERVICES
COMMERCIAL
SERVICES
COMMERCIAL
SERVICES
COMMERCIAL
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
Qualifications, Education and Competencies
An Honors Bachelor’s Degree in Marketing, Public Relations, Communications, Journalism, or Media Relations from a recognized university.
Membership in a reputable professional body such as the Chartered Institute of Marketing (CIM), Accredited Public Relations (APR), or Chartered Institute of Public Relations (CIPR) is an added advantage.
A minimum of six (6) years of relevant experience, with at least four (4) years at the Officer or Supervisory Level in a reputable organization.
Excellent communication and interpersonal skills.
Strategic thinking and planning capabilities.
Media and public relations expertise.
Proficiency in digital marketing and social media management.
Analytical and data-driven decision-making skills.
Creative thinking with a strong brand orientation.
Leadership and team collaboration abilities.
How to Apply
Qualified candidates are invited to submit their application letters, certified copies of academic transcripts and certificates, and a detailed CV to:
The Head, Department of Human Resource and Administration
Posta Uganda
P.O Box 7106
Kampala
Applications should reach the above address no later than the closing date. Late applications will not be considered. Only shortlisted candidates will be contacted.
Important Notes:
Posta Uganda is an Equal Opportunity employer. Women are encouraged to apply.
Any form of canvassing or lobbying will lead to automatic disqualification.
Candidates are required to present the following:Endorsement Letter stamped by their Local Council 1 Chairperson
Three Reference Letters
Posta Uganda will conduct independent reference checks before appointment.
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