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The Collection Call Centre Agent at Tugende, will be responsible for managing and recovering outstanding debts from customers.

managing and recovering outstanding debts from customers

Develop and execute comprehensive marketing strategies and implementation plans aligned with business objectives

Develop and manage the project management department budget, ensuring cost-effective use of resources

Continuously assess and report monthly to management on market conditions including customer trends, competition and new opportunities

Provide strong leadership to the operations teams at the assigned branch to ensure the achievement of set targets and expense control

Provide regular project (performance) status reports and budget management updates to senior management on project status and key performance indicators.