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Implement robust data models to support analytics and reporting requirements.

Exercise patience with customers and make sure to follow up on all customer issues until they are fully resolved.

Exercise patience with customers and make sure to follow up on all customer issues until they are fully resolved.

Ensure the team is fully supported, engaged and has the training & tools needed to be successful in their role. 

Contract management with external developers(freelancers) in collaboration with Head of Software Engineering

Actively participate and understand the ROI of engineering efforts, understand the value creation and the priorities to the business.

Oversee the roll-out of marketing and public relations plans, ensuring that all activities are carried out in a timely and effective manner.

Provide complete clarity to the regional team related to their day-to-day tasks, sales & collections plans, routes and targets.

Ensure system and data security is maintained at a high standard, ensuring the integrity of the EEA network is not compromised.

Collaborate with other departments to ensure the smooth execution of new business initiatives.

Learn all product details, specifications, prices, and capabilities to be equipped with all product information.

Improve HR’s and standing with the rest of the business, providing clear guidance and direction on all HR matters in support of the business.