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To manage existing relationships effectively so as to facilitate the growth of the Employee Banking liability and asset growth portfolio within Personal Markets.

Provide proactive business banking sales and relationship management that will nurture and grow a portfolio of SME customers by identifying and offering value adding and specialised bank financial product solutions.

Responsible for first-line support for ICT networks to achieve Service Level Objectives and Systems Performance standards.

Manage and support branches within the designated region by providing business leadership, driving a culture of service excellence and fostering operational effectiveness and efficiency.

To recruit and nurture new business deals, grow the existing relationships, monitor and maintain the Bank’s Business portfolio with in manageable risk spheres to enhance profitability.

Drive the SME Business to achieve and exceed Business goals through a dynamic business growth strategy and vigilant Relationship Management within SME market segment that is aligned with the overall Bank’s Mission.

Ensure implementation of Bank ethics policy and ensure regulatory compliance of HR Operations and staff.

Maintain a well-organized and neat Records Repository with orderly filling and shelving as per Bank standards.

Lead the Branch team in scanning and structuring the market so as to Identify business opportunities and drive market action to achieve business targets;

Perform preventive, maintenance, regulatory compliance and other related activities required for network and security services and devices

Document sales calls, monitor and engage prospects and keep track of business pipelines with the aim of translating them into business for the Bank

Provide first-line technical support; answering and fixing queries via phone, email and feedback management system;